Contact us

We're here to help so do get in touch.

  • Phone:  +44 (0)121 285 1290 

  • Email:

    We're available from 09:00 to 21:00 hours GMT daily or you can book directly online via this website yourself 24/7.

 You can also:

  • follow us on Twitter

  • become a fan on Facebook

  • Skype our Guest Relations team from 09:00 to 21:00 GMT daily. Our Skype name is the rather original Staying Cool Ltd

  • Subscribe to our newsletter

  • follow us on Instagram

  • complete the enquiry form below.

Media Enquiries

If you are organising a press trip to Birmingham or would like to discuss other media opportunities, please mail Janie or Tracey will get back to you as soon as possible. 

If you need high-resolution images of Staying Cool you can download them from our Flickr account

Agents and Corporates

Here at Staying Cool we welcome travel agents and corporate guests from all sectors and all company sizes.

We offer travel agents and corporate bookers special discounts from our online rates.

Your personalised Staying Cool account allows you to make bookings, amend or cancel reservations from your own desk without having to contact us. This will not only save you time but also speed up the booking process for your clients.

We provide the coolest home-from-home accommodation backed up with great customer service.

  • Pay net rates and get a special discounted rate too

  • Instant booking confirmation

  • Last-minute booking and availability

  • Corporate/Agent only discounts

  • And much more...

We look forward to welcoming your guests at Staying Cool soon.