Credit Card Fraud
If you have benefited from an Advance Purchase Rate, we ask to see the card that you used to book with and a form of ID to:
- Help protect cardholders against identity theft (we have thwarted several attempts much to the relief of the cardholders)
- Protect us against credit card fraud and resultant charge backs where we have to repay the cost of a stay either because the guest used someone else's card or because the guest has fraudulently tried to say that they didn't stay
- To give you a much quicker check-in for second and subsequent stays - we only ask to see your card and ID the once
- For security purposes - we need to be sure we know who is staying with us so we can provide that information to the authorities in the unlikely event of an incident.
"I liked the fact that all the food products were fairtrade/organic (excellent!). The flat was lovely, wish I had somewhere like that in London.." Kate Cater, Life & Style Editor, The Guardian
""..our apartment was equipped with a fully functioning kitchen, replete with oranges for juicing, a juicer, coffee grounds for grinding, a coffee machine, and the most swaggy open-plan living room, framed by a seemingly endless view..."" Wonderland Magazine
"Only one thing could possibly top the stylish design-led interiors at Staying Cool, and that’s the views..." Elle online