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Bespoke Service

We're passionate about great service. We try to anticipate your needs and give you everything you need to enjoy your stay with us - independently. No knocks at the door here for a bed turning down service when you're just getting into the shower.

And we try to be as flexible as possible when we can - check-in and check-out times are a good example - and to respond to your requests quickly. In short, we try to treat you how we would like to be treated ourselves.

You can read more about our ethos in our Guest Care Policy.

Staying Cool Serviced Apartments Birmingham Maxi Bedroom Close Up
Staying Cool Serviced Apartments Birmingham Maxi Chair
Staying Cool Serviced Apartments Birmingham Clubman Desk Area

Certificate of Excellence

June 2013

Staying Cool at the Rotunda

"Why go? For an ultra-stylish taste of Birmingham..." Red online

"I liked the fact that all the food products were fairtrade/organic (excellent!). The flat was lovely, wish I had somewhere like that in London.." Kate Cater, Life & Style Editor, The Guardian

"Self catering couldn't be more groovy." The Telegraph's Stella magazine