We're passionate about great service. We try to anticipate your needs and give you everything you need to enjoy your stay with us - independently. No knocks at the door here for a bed turning down service when you're just getting into the shower.
And we try to be as flexible as possible when we can - check-in and check-out times are a good example - and to respond to your requests quickly. In short, we try to treat you how we would like to be treated ourselves.
You can read more about our ethos in our Guest Care Policy.
"Why go? For an ultra-stylish taste of Birmingham..." Red online
"Only one thing could possibly top the stylish design-led interiors at Staying Cool, and that’s the views..." Elle online
"..brilliant either for a short break with kids or just for a night or weekend away without them if your batteries need recharging." The Baby Website